San Jose Call Center

San Jose which means St. Joseph is the third largest city in California and the tenth largest in the country. It is located at the southern end of the San Francisco Bay Area, a region commonly referred to as Silicon Valley. The United States Census Bureau estimated the city’s population to be 939,899.

The city was founded on November 29, 1977 as El Pueblo de San Jose de Guadalupe, the first town in the Spanish Colony of Nueva California which later became Alta California. By the 1990s, San Jose's location within the booming local technology industry earned the city the nickname Capital of Silicon Valley.  On April 3, 1979, the San José City Council adopted San José as the spelling of the city name on the city seal, official stationery, office titles and department names. Also, by city council convention, the spelling of San José is used when the name is stated in both uppercase and lowercase letters, but not when the name is stated only in uppercase letters. The name is still more commonly spelled without the diacritical mark as San Jose. The official name of the city remains City of San Jose with no diacritical mark, according to the City Charter.

The large concentration of high-technology engineering, computer, and microprocessor companies around San Jose has led the area to be known as Silicon Valley. As the largest city in the valley, San Jose has billed itself "the capital of Silicon Valley." Area schools such as the University of California, Berkeley, University of California, Santa Cruz, San José State University, San Francisco State University, California State University, East Bay, Santa Clara University, and Stanford University pump thousands of engineering and computer science graduates into the local economy every year. San Jose lists 25 companies with 1,000 employees or more, including the headquarters of Adobe Systems, BEA Systems, Cisco, SunPower and eBay, as well as major facilities for Flextronics, Hewlett-Packard, IBM, Hitachi and Lockheed Martin. Sizable government employers include the city government, Santa Clara County, and San José State University.

Aspect Communications, a leading provider of enterprise customer contact solutions has its headquarters in San Jose, California. The company has been named again by Saddletree Research, a high-tech market research firm specializing in emerging and high growth companies and technologies in the contact center and customer communications market, as the U.S. market leader in workforce management software. Aspect's global customer base includes more than two-thirds of the Fortune 50 and leading corporations in a range of industries, including transportation, financial services, insurance, telecommunications, retail and outsourcing, as well as large government agencies.

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