Jonesboro Call Center

Jonesboro is the largest city in northeastern Arkansas and the fifth most populous city in the state. The 2005 Census Bureau listed Jonesboro with a population of 59,358. Jonesboro is the home to Arkansas State University and is a regional center for manufacturing, agriculture, medicine, education, and trade.

Jonesboro has established itself as the perennial hub of Northeast Arkansas' agricultural production. To the east lies the alluvial cotton delta and to the southwest is the fertile rice land. Large farms produce soybeans, rice, cotton, fish, and livestock. One of the world's two largest rice mills, Riceland Rice, is located here. The city has not limited itself to agriculture. It is the trade, cultural, and medical center of a 7,000 square mile area. Because of its shopping centers, shops, restaurants, and other attractions, Jonesboro has become the major trade center for 500,000 people in northeast Arkansas and southeast Missouri.

StarTek, a provider of high value business process outsourcing services to the communications industry, has added a new call center in Jonesboro. The 55,000 square-foot Jonesboro center employs more than 500 people and provides inbound customer care services for an existing Fortune 1000 telecom client.  StarTek is one of the country’s largest contact center outsourcers for global communications corporations, answers in-bound calls for organizations in the areas of help, and customer service and support to create a positive customer care experience on behalf of its clients who are in the wireless, wireline, cable/broadband/satellite industries. 

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