Montgomery Call Center

It is the capital city of Alabama and is the second most populous city. The state has more than 204,000 inhabitants as of the 2008 census. It became the state capital in 1846 and was also selected as the first capital of the Confederate States of America. Its location right in the center of Alabama makes it a processing hub for crops such as cotton, peanuts and soybeans. It also has large metal fabrication and lumber production sectors. Presently, the city’s gross metropolitan product is $12.15 billion, which accounts for 8.7% of the entire state’s gross state product.

Montgomery also has a number of call center companies in it. It has a thriving call center industry composed of the following companies: Answertek, Call Experts, Executive Message Center Inc, Professional Wiregrass Communications, CSRNet LLC, Answer Plus Communications, Southern Connections.

Recently, ER Solutions, Inc. (ERS), a Convergent Resources, Inc. company will open a new call center in Montgomery. According to company officials, ERS chose Montgomery primarily for the excellent workforce and proximity to the company’s corporate office. ERS is recruiting and hiring immediately with an expected staff of 300 by year end.


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